Operation Breakthrough, Inc.

serving Durham, NC since 1964

Weatherization Assistance Program (WAP)





Operation Breakthrough, Inc. implements a Weatherization Assistance Program (WAP) that strives to help homes become safer and more energy efficient. By making the home more energy efficient, the resident's heating and cooling cost can be reduced (on average) by 32 percent.  

Some of the methods used to insulate a home are weather stripping, caulking, replacing deteriorated doors, insulating floors, attics, and walls,  as well as repairing broken window panes. Operation Breakthrough's WAP also runs the Heating & Air Replacement Program (HARRP) when funds are available to repair or replace heating and air units. You must apply for Weatherization Services to be eligible for all departmental programs.

(For more information on the program, including eligibility requirements, please visit the Department of Energy's WAP page here.)

DOWNLOAD AN APPLICATION

 



DOWNLOAD A LANDLORD/TENANT AGREEMENT

 



COMPLAINT POLICY
It is the policy of Operation Breakthrough, Inc. that all clients, as well as prospective clients, can exercise their right to file a formal complaint regarding their dissatisfaction with any action or inaction of an employee of Operation Breakthrough. All complaints will receive a formal written response and kept on file for at least five years.

To file a Complaint please download the Complaint Policy and Form below.



Name Phone Number
TBA, Energy Director 919-688-8111, ext. 271
Ralph Taylor, Weatherization Coordinator 919-688-8111
Larry Rankins, Weatherization Crew 919-688-8111

Location

800 N. Mangum St. (map)