
Operation
Breakthrough, Inc. implements a Weatherization Assistance Program (WAP)
that strives to help homes become safer and more energy
efficient. By making the home more energy efficient, the resident's
heating and cooling cost can be reduced (on average) by 32
percent.
Some of the methods used to insulate a home are weather stripping, caulking,
replacing
deteriorated doors, insulating floors, attics, and walls, as well
as repairing broken window panes. Operation Breakthrough's WAP also
runs the Heating & Air Replacement Program (HARRP) when funds are
available to repair or replace heating and air units. You must apply for
Weatherization Services to be eligible for all departmental programs.
(For more information on the program, including eligibility requirements, please visit the Department of Energy's WAP page here.)
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COMPLAINT POLICY
It is the policy of Operation Breakthrough, Inc. that all clients, as well as prospective clients, can exercise
their right to file a formal complaint regarding their dissatisfaction with any action or inaction of an
employee of Operation Breakthrough. All complaints will receive a formal written response and kept on
file for at least five years.
| Name | Phone Number |
|---|---|
| TBA, Energy Director | 919-688-8111, ext. 271 |
| Ralph Taylor, Weatherization Coordinator | 919-688-8111 |
| Larry Rankins, Weatherization Crew | 919-688-8111 |
800 N. Mangum St. (map)