Operation Breakthrough, Inc.
serving Durham, NC since 1964
FEATS Program
The
Family Empowerment Action to Self-Sufficiency Program (FEATS) is
designed to assist enrolled program participants in removing obstacles
and solving problems that stand in their path to self-sufficiency. Focus
is placed on assisting families in raising their income level above the
Poverty Guidelines set by the United States Department of Health and
Human Services. The program provides case management, human resource
readiness and development training, employment search and referrals along with special financial support services.
COMPLAINT POLICY It is the policy of Operation Breakthrough, Inc. that all clients, as well as prospective clients, can exercise their right to file a formal complaint regarding their dissatisfaction with any action or inaction of an employee of Operation Breakthrough. All complaints will receive a formal written response and kept on file for at least five years.
To file a Complaint please download the Complaint Policy and Form below.
| Name | Phone Number |
|---|---|
| Tatia Ash, CSBG Director | 919-688-8111. ext. 253 |
| VACANT, Administrative Assistant | 919-688-8111, ext. 228 |
| Walter Winborne, Case Manager | 919-688-8111, ext. 261 |
| De'Juana Middleton, Case Manager | 919-688-8111, ext. 225 |
| Ernest Johnson, Case Manager | 919-688-8111, ext. 256 |
| Sarina Neal, Employment Developer | 919-688-8111, ext. 287 |
Location
800 N. Mangum St (map)
